SAP Knowledge Base Article - Public

2470098 - How to Clear Notifications in Bell Icon


  • User has reminder notices that have already been completed. How do we get rid of the reminder notices?
  • Only 50 notifications are showing in the bell Icon



  • Platform

Reproducing the Issue

  • Log in and you will see the bell I con in the header
  • Click on it to view the notifications


  • The number of bell icon can't be empty is due to our current design. Only list 50 latest notification messages at most in notification pop up panel, but the new number of notifications will be showing up in notification bell icon. This design could cause bell icon number always has numbers due to some new notifications don't have a change to be reviewed when there are large number of notification messages.


  • We have a weekly recurring notification purge job which’ll remove 180 days old notifications automatically.
  • We don’t have a formal way to remove notifications by specific requirement for a company at this time.

See Also



Notifications , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem


SAP SuccessFactors HCM Core 1702