SAP Knowledge Base Article - Public

2469990 - Workflow Approval Popup Never Loads

Symptom

Workflow approval page never updates with workflows awaiting approval.

Environment

  • SAP SuccessFactors HCM Cloud 
  • Employee Central - b1702

Reproducing the Issue

  1. Log in as test user that has pending approval requests
  2. From the Hompe page click on Approve Requests (8)
  3. The popup window will load indefinately

Cause

The issue has been identified and logged under JIRA UI-9677.

Resolution

Issue should be resolved by the b1705 release targeted for May, 2017.

Keywords

SuccessFactors , Success Factors , SF , Employee Central , EC , work flow, infinite loading, UI 9677 , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , Bug Filed

Product

SAP SuccessFactors HCM Core 1702