SAP Knowledge Base Article - Public

2469900 - LMS: Unable to see all reports as a Delegate User

Symptom

Delegate user cannot see all reports as expected.

Environment

Successfactors Learning Management System (LMS)

Reproducing the Issue

1. As a supervisor, go to Options and Settings from Learning.

2. Click on Add from Delegates, search for a user and enable predefined permission then save.

3. Launch proxy as a delegate user then click on the supervisor from the delegator link.

4. Go to reports.

Actual result:

 delegate.jpg

Expected result:

delegate2.jpg

Cause

Reports are targeted to supervisors only.

target.jpg

Resolution

Either make the delegate user a supervisor or change the targeted users to users on the reports.

Keywords

delegate user, report, predefined permission, delegator, act on behalf , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning 1702