SAP Knowledge Base Article - Public

2469900 - LMS: Unable to see all reports as a Delegate User

Symptom

Delegate user cannot see all reports as expected.

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. As a supervisor, go to Options and Settings from Learning.
  2. Click on Add from Delegates, search for a user and enable predefined permission then save.
  3. Launch proxy as a delegate user then click on the supervisor from the delegator link.
  4. Go to reports.

Actual result:

 delegate.jpg

Expected result:

delegate2.jpg

Cause

Reports are targeted to supervisors only.

target.jpg

Resolution

Either make the delegate user a supervisor or change the Targeted Users value from Supervisors to Users for the reports in question.

Keywords

delegate user, report, predefined permission, delegator, act on behalf , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SAP SuccessFactors Learning all versions