2469535 - Why prerequisite alerts not visible for users via Scheduled Offering Direct link.

SAP Knowledge Base Article - Public

2469535 - Why prerequisite alerts not visible for users via Scheduled Offering Direct link.

Symptom

When a LMS admin generate a directly link for Schedule offering, which is associated with prerequisite at the item level. users won't be able to see the prerequisites alert when they use the schedule offering direct link. Also, Schedule offering register now button will not be visible for users via Scheduled Offering Direct link.

Environment

Success Factors Learning , Learning Management System.

Cause

As per the current application design the direct link of schedule offering details won't display any alert about perquisite to the user and it won't display the register now button for the users via schedule offering direct link . As the prerequisites is associated at item level and If user doesn't met prerequisites , the schedule offering won't allow users for register.

Since the prerequisites alerts are attached to the item details page. if you generate a direct link for the schedule offering, system will directly generate the link for schedule offering page and prerequisites alert for that item will not be display.

If you generate direct link for the item details, then user should be able to view prerequisites alert for the item. The prerequisites alert only displayed at the item level page as shown in the below image. Item details directlink test.PNG

Resolution

Recommendations : If an item has prerequisite , It is always recommended to create direct link for the item to display prerequisite alerts for the users.

Keywords

Scheduled Offering Direct link , Scheduled Offering button not displayed in direct link. , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors Learning all versions