This article describes a system behavior faced when system users/partners attempt to add more then one template-name translation into Offer Detail Templates.
**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Users/partners may try to insert additional template-names translations into the Offer Detail XML Template. Such addition would look like the image below:
However, when attempting to upload the file into Provisioning > Import/Update/Export Offer Detail Template, the system will return the below error message:
2. Add Labels/Translation using Manage Templates
Step 1: Go to Admin Center > Manage Template > Recruiting Management
Step 2: Offer Details > Add More+ is not available.
The system has not yet been configured to enable saving additional/translation template names in the Offer Detail template. For now, only one template-name is allowed and such addition may not be performed yet.
Offer Detail Template Template-name (template-name,template-desc?,template-lastmodified?,field-definition*) Offer Template Language Translation , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem