SAP Knowledge Base Article - Public

2469119 - Can not search learning by competency


When a user wants to add a learning activity to his development plan searching by competency, he gets this message:
"there is no competency associated with this item"



  • SuccessFactors HCM
  • Development plan > add learning activity > Search by competency
  • Learning Management System > LMS


Such issue can have a number of causes, usually related to configuration:

  • invalid XML configuration of the Development PLan XML
  • Competencies not mapped to job roles in Bizx
  • Competencies not imported in LMS
  • Competencies not mapped to items in LMS
  • Items with related competencies not available to user's catalog

In this particular case, the issue was due to an incorrect XML configuration:


In this screenshot, we can see the Development plan is configured to only account for competencies included in a particular library, but exclude any competencies associated with roles or forms in Bizx.
But because the competencies included in the library are the same as the competencies associated with a role and the template is configured to exclude those, the application does not bring up any competencies.

But as per the documentation available here, you can only choose to include/exclude competency from one type, not all.


Note: User Assistance Documentation requires user logon in order to access the guides.  Please logon to to access the Linking Development Goals to Competencies UA Guide.


The customer should remove the competency filter on roles from the Development Plan XML.

  1. Provisioning > search for the company ID
  2. Managing Plan Template > Import/Update/Export Development plan Templates
  3. export the default template


if you do not have access to Provisioning your consultant partner should, and if you do not have a partner please submit a request with LOD-SF-CDP


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SAP SuccessFactors HCM Core 1611