2469104 - Teasers are must for Competency Sync to LMS

SAP Knowledge Base Article - Public

2469104 - Teasers are must for Competency Sync to LMS

Symptom

When "Teasers" are not available as part of the competency export from BizX, the competency connector fails throwing error.

Environment

SuccessFactors LMS

Learning Management System

Reproducing the Issue

Run the competency export job in provisioning for the competencies zip file to be placed into SFTP that do not have "Teasers" in the export file.

Later run the competency connector in LMS and the competency connector fails throwing that the teasers are needed.

Teaser Error.jpg

Cause

The default rating scale and a currently existing rating scale ID in the connector.properties file are not present

Resolution

TEASERS are not required in the competency import file that is processed by the connector.

Make sure the below configurations are made available in the Competency Connector Configurations.

competency.connector.defaultValue.RatingScaleID = "Provide the ID of any rating scale that exists in LMS and which you want to be used as default"

competency.connector.sf.rule.useDefaultRatingScale.enable = true

Keywords

Teasers Competency Connector , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508