What time are forms routed when "Automatic Send on Due Date" is configured on the forms' route map?
Can this be configured?
SuccessFactors Cloud HCM Suite
Cron, the current job service that handles overdue form routing, has a fixed daily schedule of 15:00 GMT. However, our new Quartz-based scheduling service S2 can be configured.
Migrating from Cron to S2
All customers are currently being migrated from the cron jobs to S2.
If you wish to use the service now, please contact Cloud Product Support. They will initiate the process of manually migrating you to the S2 job, which involves:
- Exclusion of your company ID from the existing Cron job
- Creation of the S2 job "Auto Route Based on Due Date" on the back end Provisioning tool
The new job can be scheduled daily, weekly, monthly, or annually, and can run based on your desired time. Please note that the time has to be based on your datacenter's time zone, so you may need to factor that in determining your desired schedule.
2086745 - Route Maps - Auto Send on Due Date: How to stop forms from moving on due dates - Performance Management
KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-PM-SYS , PM System, Performance Issues, Security, Usability , How To