SAP Knowledge Base Article - Public

2468661 - Cross domain Ad hoc - Application error to run, create or preview report

Symptom

  • Application error occurs to preview a Cross Domain report in Ad hoc
  • Failed to save a Cross Domain report
  • Timeout to run online a Cross Domain report

Environment

SuccessFactors Workforce Analytics (ANA) - All versions

Reproducing the Issue

  1. Go to Ad Hoc reports
  2. Create a new Cross Domain report
  3. Complete the report and click on Preview
  4. See the Application error

crossdomain.png

  1.  Try to save a cross domain report
  2. Failed to save the report

failed.png

  1. If you have a Cross Domain report already created go to Adhoc reporting list
  2. Click on the report
  3. Run Online
  4. See timeout error

online.png

Cause

In Provisioning the option "Ad-Hoc Scalability Configurations" is enabled and preventing the creation of Cross Domain reports.

Resolution

Contact your Partner or provide written authorization in the incident to deselect the following options in Provisioning:

  • Log the Adhoc scalibility validations
  • Limiting the physical memory
  • Avoiding Cartesian joins
  • Limiting the number of tables
  • Limiting the number of columns

After that it is necessary to wait some time for changes to take effect and clear the cache history of the browser.

Keywords

KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

Product

SAP SuccessFactors Workforce Analytics all versions