SAP Knowledge Base Article - Public

2467847 - Error Message: “Process Type Can’t be Changed” While Migrating Activities

Symptom

Your requirement is to update the Description for the Task Activities and Appointment Activities using the Migration workbench. While migrating the data, system throws the error during Simulation:

Process type can’t be changed

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview
  3. Search and Open the activity Migration of Task Activities / Migration of Appointment Activities
  4. Upload the Migration File in the migration tool
  5. Execute Migration for the respective Migration File with Migration Mode Replace already existing records
  6. You receive the error message mentioned during the Simulation step

Cause

In the General tab of the Migration File, the Document Type Code field is blank.

Resolution

Maintain the value in Document Type Code field, even if it is not mandatory and proceed with the migration activity.

For example:

Document Type Code 0001 for Appointment activities

Document Type Code 0002 for Phone Call activities

Document Type Code 0004 for E-mail activities

Document Type Code 0006 for Task activities

Keywords

Document Type Code, Activities, Task, Appointment, Phone Call, E-mail, Email, Process type can’t be changed , KBA , activities , process type can’t be changed , document type code , e-mail , appointment , task , phone call , email , LOD-CRM-ACT , Activities , How To

Product

SAP Business ByDesign all versions