SAP Knowledge Base Article - Public

2465882 - Gender Question on Candidate Application - Recruiting Management

Symptom

  • When the candidates apply to the requisition, the gender field in the application is showing only value "No selection", "Male", "Female" irrespective of the picklist id associated to this field with additional options.
  • Is it possible to add more values to this standard gender field?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

Below is the configuration :

<field-definition id="gender" type="picklist" required="true" custom="false" public="true" readOnly="false" anonymize="false" forward-intact="true">
<field-label mime-type="text-plain"><![CDATA[Gender]]></field-label>
<field-description><![CDATA[]]></field-description>
<picklist-id>gender</picklist-id>

For ex: Customer is adding a new option in the picklist as "Prefer not to answer" and the field type is picklist.

Cause

According to the Implementation Guide, this is standard field configuration from SF and the values are not configurable. Only No Selection, Male and Female will be supported. Also, the field should not be configured as "required=true" and even if does, the system will considered the "No Selection" option valid.

The gender field will appear with radio buttons in the candidate application.

In case mobile apply is enabled :

Gender.PNG

When mobile apply is not enabled :

Radio Button.PNG

Resolution

As a workaround, the customer can create a new custom field to replace the gender standard one and add the desired values inside it. For Ex : cust_gender, so that the instance will identify this field as a custom field.

See Also

 2612368 - Reporting: Field 'Gender' in Application (Recruiting V2) display incorrect data for few Candidates

Field Definition in Application Template

Keywords

Gender Question, Gender Field, Gender Application, Male, Female, No Selection , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions