2465785 - Supervisors criteria on User Search doesn't show all users records

SAP Knowledge Base Article - Public

2465785 - Supervisors criteria on User Search doesn't show all users records

Symptom

I am searching for users on the Supervisor column on the User Page but users list doesnt match with active users in the system.

Environment

Successfactors LMS

Learning Management System

Reproducing the Issue

Login as Admin

Go to Users -> User Search -> click on filter of Supervisor -> Search. 

The number of users shown on this page is way to less than number of users who are active in the LMS instance.

Resolution

The Supervsior filter on User search will only show users if they are active supersiors in the application.

I.e. The user should have atleast one user as subordinate in the instance to show up in the list of supersior criteria.

Keywords

Supervisor Search

Supervisor criteria on User Search , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1702