SAP Knowledge Base Article - Public

2465673 - How to configure relations between users and corporate structure - Onboarding

Symptom

  • Users' relations disappeared after successful user sync
  • How to keep relations between users and corporate structure
  • In the corporate structure i do not see the relation information
  • Is there a way to preserv the corporate structure Relation information after the Sync from Bizx

Environment

  • SAP SuccessFactors Onboarding

Resolution

User sync job cleans relations between an user and corporate structure by default.
If you would like to keep relations you must do the following steps:

  • Go to Super Admin site
  • Open "Account Options" and find the key "HRDataService.SyncUser.PreserveUserOrgUnits"
  • If the key exists, please change value to "True"
  • If the key does not exist, please create as on screenshot below
  • Please remebder that the field "Process" must be blank

2017-05-01_12-59-33.png

Keywords

  • Onboarding
  • Users' relations
  • Corpoarte strucutre
, KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions