Trying to create a Job Requisition from Position Org Chart, an Error Message about the field "Department" appears and the requisition is not created
"Sorry, the requisition cannot be created. Creation of a job requisition for position XXXX failed. Details: Department invalid, with the index 0 "
SAP SuccessFactors Recruiting Management - All versions
Reproducing the Issue
- Go to Company Info >> Position Org Chart
- Select the Position >> Create the Job Requisition
- Get the above error message.
One of the most common causes will be:
The Department mapped in the Position Management Integration business Rule does not contain any active user.
In Recruiting Management module, the fields "department", "division" and "location" have their values automatically based on the values present in the corresponding field on active users in the BizX user database.
Therefore, even if the Department is configured in the Position, it must also be linked to any Active user in the User Directory file.
In the User Data File, assign a user to the "department" you want to use in the position. This user has to be an Active user.
Another possible solution is to change the referred field type from derived/UDF to object/MDF. By doing this, the system will no longer rely on the information present in the UDF when creating new job requisitions. Such adjustment requires Partner / Professional Services engagement and cannot be performed by the Support team.
2081579 - Division, Department, Location considerations - Recruiting
create job requisition from position org chart, error message, department , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem