2465454 - Deletion of Marketing Attributes

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2465454 - Deletion of Marketing Attributes


You are trying to delete existing marketing attributes in order to reload new ones from other source, such as SAP ERP but you do not find any delete button/functionality

Reproducing the Issue

1) Go to Administrator  Work Center

2) Open Sales and Marketing Settings

3) Click on Maintain Attributes

4) Select a record

5) Notice that there is not a delete possibility


The information might already be used in master data (accounts/contacts).


To delete all the information please use Data Workbench as below:

1) In Data Workbench Work Center, select Export view

2) Select Attribute Assignment, Attribute Set & Attribute individually and export all relevant data for all the 3 entities

3) Start with Attribute Assingment. In the exported xls add a new column called ToBeDeleted and set this column value to TRUE for all entries

4)  Go to Data Workbench, Update View and upload this xls for AttributeAssignment entity and proceed with the update

5) Once update request is successfully sumitted, check in the Monitor view to see if all records have been successfully deleted.

6) Repeat step 3 for Attribute Sets xls and then for Attribute xls

7) After this, all data should be cleared and you should be able to upload new data

You can confirm by checking the Maintain Attributes & Maintain Attribute Sets in Administration -> Sales and Marketing Settings


KBA , SRD-CC-FED , Feeds , How To


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