2465422 - User unable to add Attachment for Self Record Learning from the user side of LMS while there is an esignature approval process is attached with the item

SAP Knowledge Base Article - Public

2465422 - User unable to add Attachment for Self Record Learning from the user side of LMS while there is an esignature approval process is attached with the item

Symptom

When user are doing record learning for themselves via the record learning link in the links section, they are not getting an option to add attachment if there is a approval process of esig associated with the item or there is an approval process attached.

Environment

SAP SF Learning Management System

Resolution

This is expected behavior, adding attachments is not supported when recording completion for internal or external event that requires e-signature.

There is an enhancement pending on this with our engineering team but there is no ETA of yet on when it will be released.

Keywords

Record Learning user esignature on item , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508