SAP Knowledge Base Article - Public

2465085 - Error while accessing Candidate Search tab


Getting an error message while accessing 'Candidate' Search tab.

Error candidate search.png


SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

Login to instance

Navigate to Recruiting> click on Candidate search tab

Candidate search tab.png

You get a below application error after clicking on 'Candidate' tab

Error candidate search.png


One of the cause is index not yet created for the instance


If you are implementing RCM and getting an error accessing Candidate Search tab, please make sure index is created for the instance.

If it is not, please create an incident for the Support to build an index for the instance.

Once index is created, you will be able to access Candidate Search tab.


Candidate Search Candidate Search error , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors HCM Core 1702