2465085 - Error while accessing Candidate Search tab

SAP Knowledge Base Article - Public

2465085 - Error while accessing Candidate Search tab

Symptom

Getting an error message while accessing 'Candidate' Search tab.

Error candidate search.png

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

Login to instance

Navigate to Recruiting> click on Candidate search tab

Candidate search tab.png

You get a below application error after clicking on 'Candidate' tab

Error candidate search.png

Cause

One of the cause is index not yet created for the instance

Resolution

If you are implementing RCM and getting an error accessing Candidate Search tab, please make sure index is created for the instance.

If it is not, please create an incident for the Support to build an index for the instance.

Once index is created, you will be able to access Candidate Search tab.

Keywords

Candidate Search Candidate Search error , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors HCM Core 1702