2464867 - Onboarding HCM Picklist Blank in NES or Panels

SAP Knowledge Base Article - Public

2464867 - Onboarding HCM Picklist Blank in NES or Panels

Symptom

BizX Picklist is showing Empty.
Not all picklists are affected

Environment

Onboarding

Reproducing the Issue

Access any of the Panel where Picklist is showing empty list
same can be observed from Previewing a Panel also

Cause

Incorrect mapping in Picklist file

Resolution

If not all picklist are empty , it means connection with BizX is working fine but issue can be with Picklist file.
1. Login to bizX => Admin center
2. Picklist management
3. download picklist file
4. check for the picklist which is showing as empty
5. make sure , text/label under Locales are defined

If any of the locale has value for eg en_UK has text/label defined , change the default locale for a test candidate to en_UK and access the panel again and check if Text/label is visible or not

See Also

2396672
2422154

Keywords

Picklist Empty
Empty Picklist
picklist not displaying
NES picklist issue
No value in Picklist , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508