2464702 - Ship-From Field not Showing Value for Sales Order

SAP Knowledge Base Article - Public

2464702 - Ship-From Field not Showing Value for Sales Order

Symptom

The Ship-From field in the line item is blank for some sales orders.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Select the sales order XYZ (XYZ represents the sales order ID).
  4. Edit the sales order and navigate to the Items tab.
  5. In line items the field Ship-From is not showing any value.

Cause

Fulfilment for this sales order is External and therefore the value is available in the Supplier field rather than in the Ship-From field.

Resolution

This is a standard system behavior.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708