2464548 - Pagelayout assginment not working for Advanced Search in Leads

SAP Knowledge Base Article - Public

2464548 - Pagelayout assginment not working for Advanced Search in Leads

Symptom

Page Layout Assignement done for the Leads Advanced search screen is not working

Reproducing the Issue

  • Go to Sales
  • Go to Leads
  • Click on Edit Page Layout
  • Make some adaptations for example : hide few fields and end layout changes
  • Now go to "Adapt" and click on Assign Page Layout
  • Here, there will be 2 Leads, first one is for Sales Lead and the 2nd one is for Marketing Leads
  • You will make the assignment on the 2nd Lead
  • Now, the Business User who is assigned to the page layout will still be able to see the fields that were hidden in the Advanced Search Screen of Leads

Cause

The reason is, the Advanced Search Screen for both Leads and Sales Leads falls under the same Business Object.

So after any adaptations done on the Advanced Search Screen of Sales Leads and Leads, the assignment should be done to the first Lead in "Assign Pagelayout" screen

Resolution

This is an expected system behavior

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1702