SAP Knowledge Base Article - Public

2464240 - Behaviors - Ad hoc report does not display mapped behaviors - Performance Management

Symptom

  • The form's competency section has visible behaviors
  • Ad hoc reporting will display blanks for the forms behavior columns

Environment

SuccessFactors HCM Cloud Suite

Reproducing the Issue

  1. Open a Completed form; it should have visible behaviors in the competency section
  2. Create an ad hoc report that uses that form's template as a data source
  3. Include any of the behavior-related columns under the Competency tab in Columns (Behavior Name, Behavior ID, Behavior Description, etc.)
  4. The ad hoc report will show blanks for all the behavior-related columns

Cause

This can happen when the competency section is configured with use-behavior="false", lock-behavior-content="false". If both these attributes are set to "false", then behaviors mapped to the competency section will not be saved to the feedback table, which is where ad hoc reports retrieve data.

Resolution

use-behavior="true" and lock-behavior-content="true" must be configured in the competency section's attributes. Please file a Software Change Request(SCR) with Cloud Product Support.

NOTE: an SCR will only make changes to the template, and any forms launched after the fact. Changes will not be applied retroactively to already-launched forms. Ask your support engineer to evaluate whether the changes can be pushed to live forms using our dynamic form tool, as not all competency section attributes are supported. These changes cannot be done at Signature or Completed stages.

See Also

2250186 - SCR Form: XML Software Change Requests for PM Templates and Performance Processes - Performance Management 

2077413 - Manage Templates and Live Forms - Optimize PM Template Settings & Changes to Launched Forms - Performance Management

2099261 - Behaviors - Lock Behavior Content or Make it Dynamic Using lock-behavior-content tag - Competencies

Keywords

KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , Problem

Product

SAP SuccessFactors HCM Core 1702