You noticed that the Tax exemption certificates tab is missing in the master data of the customer account.
Reproducing the Issue
- Go to Receivables work center
- Go to Customer Account view
- View the master data of the account
- Go to Financial Data tab.
The Tax exemption certificates tab is missing
This customer account is not located in the United States nor France. This can be seen in the General tab.
Customer Tax Exemption Certificates are a special kind of tax exemption in specific countries. They are issued for a specific reason for transactions between specified business partners, in contrast to a normal tax exemption which is valid in general.
The other countries look for the general tax exemption settings, that can be found under Tax Data within the customer master data.
1640770 - Customer Tax Exemption Certificates (with US specifics)
2332151 - Configure Tax Event / Tax Code Determination for Special Use Cases
KBA , AP-BP-BPT , Business Partner Template , How To