2464090 - Unable to see Icons on Presentations Menu

SAP Knowledge Base Article - Public

2464090 - Unable to see Icons on Presentations Menu

Symptom

Unable to see Icons in Presentations (create new, actions icons are not visible)

Environment

Succesfactors HCM

Reproducing the Issue

  • Select Presentations from Main Menu
  • Icons to create and Share presentations is not visible

Cause

Internet Options to download Fonts is not Enabled

Internet Options > Security > Custom Level > Downloads > Font download > Enable/Disable.

It should be enabled to allow the images to show.

If not enabled, it is highly possible that after enabling the setting you might need to clear cache, close and reopen the browser

Resolution

Go to;

  • Internet Options
  • Security
  • Custom Level
  • Downloads
  • Font download > Enable.

Font Download should be enabled to allow the images to show.

If not enabled, it is highly possible that after enabling the setting you might need to clear cache, close and reopen the browser

Keywords

KBA , LOD-SF-PRS-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors HCM Core 1702