When admin selects the 'Email when Complete' option when generating any report, the report is not sent to designated email address specified.
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
1. Select and configure any report to generate
2. Select 'Run Report'
3. Select 'Email when Complete' and the report moves into backgorund but no email confirmation is received.
Probable issue is that there is a problem with the email server.
Create an incident with CS who will then involve the Operations team to resolve.
Email when Complete; reports; email; server; , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , SuccessFactors Learning , Problem