SAP Knowledge Base Article - Public

2462779 - Readiness rating scale not showing in Talent Search v2

Symptom

  • No Readiness rating value shows while doing the nomination in Talent Search v2
  • Readiness rating scale is configured in Org Chart xml but still no value shows in the drop down while doing the nomination in Talent Search v2

Environment

SuccessFactors BIZX: Succession

                          : Talent Search v2

Reproducing the Issue

1: Under Succession go to Talent Search v2 & perform search.

2: Select the user present in the search result & click on Nominate

3: Readiness drop down doesn't show any value

    TalentSearcchv2_1.png

Cause

Readiness rating scale wouldn't be configured correctly in the instance.

Resolution

Clients need to check Readiness rating scale as below:

1: Go to Admin Center

2: Under Performance Management click on 'Rating Scales'

3: Click on readiness rating scale, the label of this rating scale should be Readiness NOT readiness, this label is case sensitive

     Readiness_label.png

4: Update the label to 'Readiness' & you would be able to see Readiness rating scale under Talent Search, as below:

    TalentSearchv2.png

   

Keywords

  • Readiness
  • rating in Talent Search
, KBA , LOD-SF-SCM-TS , Talent Search , Problem

Product

SAP SuccessFactors HCM Core 1702