SAP Knowledge Base Article - Public

2462526 - Collections - Error: You no longer have access to this collection entry

Symptom

When you try to open an item from a collection, you get the below error:

  • You no longer have access to this collection entry.

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Environment

  • SuccessFactors LMS

Reproducing the Issue

  1. In the Home Page, access a collection from the Recommendations tile.
  2. Click on the item you would like to assign to yourself.
  3. The error will happen.

Cause

  • The item is not associated to any catalog;

OR

  • The user doesn't have access to the catalog to which the item is associated.

Resolution

Include the item to a catalog or give the user access to the catalog which the item is associated.

Keywords

collection, recommendations, recommended, tile, error, you no longer have access to this collection entry , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions