When creating a Job Requestion from a Position via the Position Org Chart, the following error message is encountered
Reproducing the Issue
- Navigate to Company Info > Position Org Chart
- Select a Position > Create Job Requisition
- Error Mssage occurs
There are one or more statements in the Job Requisition Field Mappings rule, which specify a userSysId for a Recruiting role, where the User ID does not exist in the system. Example mapping -:
Please validate that the exact User ID does exist in the instance before specifying it in the Job Requisition Field Mapping rule.
Do note that Instance Sync is used to copy rules from one instance to another, but you may not yet have created the related User ID's.
Product Support: Please refer to Internal Notes section for examples and guidance on finding this in the logs
AbstractPositionRecruitingIntegration, PositionOrgChartController, SubmitForm, No recipient found in the document routing, Creation of a job requisition for position XYZ failed. Details: INSERTED with the index 0, Can tell the UserID's for the Recruiting Roles who are involved with the Job requisition (Sourcer, Hiring Manager, etc) , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem