2462318 - Activity Disappear after Reassignment - Onboarding

SAP Knowledge Base Article - Public

2462318 - Activity Disappear after Reassignment - Onboarding

Symptom

On taking over an Activity , Activity disappears from Work Queue
While checking in Super admin => manage HR Data => Status is : Pending

Environment

Onboarding

Reproducing the Issue

Take over an activity from work queue
Activity is assigned and is now not showing in Work queue

Cause

Incorrect configuration

Resolution

1. Check Notification configured for Reassignment or activity take over.
2. Edit the Notification and see if the option "Hide Parent Activity" is enabled
3. Uncheck this option.

Upon making above changes,  test for new candidate.

Keywords

STATUS PENDING
Activity missing from Workqueue
Activity Missing
Reassign missing
Super Admin Status Pending , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508