2462262 - Users receive a java error when accessing learning from Bizx

SAP Knowledge Base Article - Public

2462262 - Users receive a java error when accessing learning from Bizx

Symptom

  • When navigating from BizX to LMS the following error may be generated for some users:

while trying to invoke the method org.apache.commons.beanutils.DynaBean.get(java.lang.String) of a null object loaded from local variable 'form'
java.lang.NullPointerException: while trying to invoke the method org.apache.commons.beanutils.DynaBean.get(java.lang.String) of a null object loaded from local variable 'form'
at com.plateausystems.elms.framework.configuration.configurations.DeepLinkConfiguration.isPostRequired(DeepLinkConfiguration.java:901)

Environment

  • SuccessFactors Learning Management System (LMS) - All Supported Versions
  • HCM Foundation

Cause

  • There is a possible problem with one or more node of the servers.
  • This is due to an invalid cache on the server which means the integration configuration is not propagated properly.

 

Resolution

  • Please submit an incident with the LMS Support team who will then create a ticket with the Operations team to restart the node(s) and clear the cache.

Keywords

SuccessFactors, LMS, Learning, while trying to invoke; while trying to invoke the method org.apache.commons.beanutils.DynaBean.get; null object loaded from local variable 'form'; from local variable 'form'; integration; BizXConfigurationMapper.properties file; access learning from Bizx, , KBA , LOD-SF-LMS-INT , LMS Integrations , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions