SAP Knowledge Base Article - Public

2462222 - personRelationshipType Picklist are not appearing while enrolling for benefits

Symptom

While enrolling into benefits we are able to enroll dependents, however the personRelationshipType" Picklist field drop does not populate the value from the dependent record

Environment

Employee Central

Reproducing the Issue

ESS -> Enrol into Benefits. Add Dependent during Enrolment.
Result: the personRelationshipType" Picklist field drop does not populate the value from the dependent record

1Relationsship.png

Cause

Go to Admin Tools => Picklists => Export the Picklist
Select personRelationshipType

2Relationsship.png

Go to Admin Tools => Configure Object Definitions
Select Picklist => personRelationshipType

3Relationsship.png

Result: Mis-configuration of personRelationshipType" Picklist

Resolution

kindly maintain the "personRelationshipType" Picklist values as mentioned in the Employee Central Master Picklist.
This seems to be missing/incorrect here, hence the relationship type does not get filled.

Best Practice: Please use SAP predefined Picklist such: addressType, "personRelationshipType"

Example: B1702 Employee Central Master Picklist

4Relationsship.png

Keywords

enrolment Global Benefit personRelationshipType Picklist ECT-72204 , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1702