2462196 - Links/options missing from Onboarding icon on Admin center

SAP Knowledge Base Article - Public

2462196 - Links/options missing from Onboarding icon on Admin center

Symptom

Click on Onboarding icon on BizX admin center , Only one link/option available : Maintain number of Active Days for Onboarding in Homepage
Other links/options are missing

Environment

Onboarding

Reproducing the Issue

1. login to BizX and go to Admin center
2. Click on Onboarding icon

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3. Only one link/feature is displayed. 
4. Permission is missing to access Other links/feature
5. Navigate to Manage permissions Role => select/open the respective Role => click on Permissions
6. Under new Pop up => Manage On/Offboarding => Manage Onboarding Additional Content permission is missing.
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Cause

Other Links/features are not available for logged in user as Permissions are not added.
Permission needed : Manage Onboarding Additional Content

This permission is dependent on :
Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details) in provisioning

Resolution

1. Login to Provisioning => Company Settings =>
Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details)

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2. Enable this feature and save.
3. Once changes are propogated to BizX , navigate to Manage Permission roles again
4. Select the respective Role and click on Permissions
5. In Pop up , Go to Manage On/Offboarding
6. New permission (Manage Onboarding Additional Content) is available now.

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7. Check the same and click Done.
8. Once the RBP refresh completes refreshing permissions , you can go to admin center => Click on Onboarding icon and it will show other links/features.

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Keywords

permission missing
Link missing
onboarding link missing
feature missing onboarding , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508