SAP Knowledge Base Article - Public

2461949 - Job History import - NO_MANAGER

Symptom

When Position is the Leading Hierarchy, for some Job History imports, manager is decided by system and for other Job History imports, manager is NO_MANAGER.

Environment

Employee Central: Position Management

Employee Central: Employee Data Import

Cause

Manager field in Job Information becomes blank when

  • Position is the Leading Hierarchy in Admin Centre -> Position Management Settings -> Hierarchy Adaptation
  • Manager field in the Job History import file has the value NO_MANAGER
  • Position field in the Job History import file has the same value as the previous record or is NO_OVERWRITE

Resolution

When Position is the Leading Hierarchy, Position Organization Chart decides who should be the Manager. However, if there is no change in the field Position by the import and the import file contains NO_MANAGER for Manager field, then the Manager becomes empty. To resolve the issue, the existing manager should be mentioned in the import file if there is no change in Position field.

Keywords

POSITION_ORG_CHART SYNC , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC , Employee Central , LOD-SF-EC-EDP , Employee Data Imports , Problem

Product

SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702