2461445 - Self enrolment of benefits: You are not authorized to view this data for the selected user

SAP Knowledge Base Article - Public

2461445 - Self enrolment of benefits: You are not authorized to view this data for the selected user

Symptom

When a user tries to enroll self for a benefit, the following error message appears:

Authorization Error.PNG

 

Environment

Employee Central: Global Benefits

Reproducing the Issue

  1. Login to the instance
  2. Proxy as the end user if the logged in user is not the end user
  3. Navigate to Employee Benefits
  4. Hit on Enroll to enroll to the benefit plan
  5. It should take the employee to the benefit enrolment screen but instead it gives an error message "You are not authorized to view this data for the selected user"

Cause

The user does not have sufficient permissions.

Resolution

The user should have the following permissions to complete the action successfully.

EC_IND_ESS.JPG

Keywords

Authorization Enrolment , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1702