SAP Knowledge Base Article - Public

2461085 - Event reasons not showing when operating on some employees

Symptom

Event reasons including termination reason won't show in the event reason dropdown eventhough the picklist and RBP are correct.

Environment

Employee Central - Termination

Employee Central - Event Reasons

Reproducing the Issue

  1. Go to an employee A
  2. Take Action > change Job Information / Terminate > click on event reason dropdown > no results.
  3. Go to another employee B
  4. Take Action > change Job Information / Terminate > click on event reason dropdown > event reasons show up.

Cause

  • Pre-requisite: RBP and picklist are correctly setup.

There is an association defined for event reason in Country MDF object.

Resolution

  • Associate the event reasons by going to Manage Data > Country > event reason association (Based on employee's Job Information Country, only corresponding event reasons will show up in the event reason dropdown).
  • Or remove the association with event reason by going to Configure Object Definitions > Country > associations.

Keywords

Event reason not showing on few employees event reason inconsistent no event reasons event reasons for country , KBA , LOD-SF-EC , Employee Central , LOD-SF-EC-EMP , Employment Information , LOD-SF-EC-FOO , Foundation Objects - MDF & Legacy , Problem

Product

SAP SuccessFactors HCM Core all versions