2460821 - How to enable UserName sort in the user search results - LMS

SAP Knowledge Base Article - Public

2460821 - How to enable UserName sort in the user search results - LMS

Symptom

Sometimes Customers won't be able to sort UserName in the user search results. The UserName option will be gradeout and not allow admins to sort by UserName as shown below.

  Username Sort.PNG

Environment

SuccessFactors Learning , Learning Management System.

Cause

This issue will be caused due to missing sort property in the user search selector configurations.

Resolution

Add the below property in the user selectors using below Navigation steps.

System Admin > Configurations > Search Selectors > User .

Add the below configuration to enable UserName sort in the user search  results .

searchResultColumns.studentName.orderbyOptionRef=By student

Keywords

UserName sort , UserName , User search. , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508