2460272 - HTTP error when trying to import content

SAP Knowledge Base Article - Public

2460272 - HTTP error when trying to import content

Symptom

HTTP error when trying to import content

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Use the Import Tool to upload content to the icontent server

Cause

If this error is received during the import (after validation, when the job is scheduled), It may indicate an error with the icontent credentials.

Resolution

Check the deployment location setting and ensure that the hostname is correct. If this is correct this normally indicates that the password is incorrect. The password cannot be viewed in the deployment location, so it will need to be checked with the customer.

Verify the credentials used in the deployment location settings, in particular the password settings.

deployment2.jpg

Keywords

HTTP error; Import Tool;Content Upload;Icontent upload , KBA , LOD-SF-LMS-PCM , LMS Icontent , Problem

Product

SAP SuccessFactors Learning all versions