SAP Knowledge Base Article - Public

2460138 - Application Error during Manage Pending Hires > Rehire | Existing data not transferred to Payment Information in Manage Pending Hires > Rehire

Symptom

You try to hire an employee in "Manage Pending Hires" who comes from OnBoarding and you detect one/some of the following problems:

- There is missing data that already exists in the employee such as account number or payment type

- You receive an error when you select a main payment type or when you do not enter the account number

KBAjoin.png

Cause

Not all data in the already existing entry in the system is being propagated to the "Manage Pending Hires"

Resolution

As a workaround please:

1) Do not enter payment information data, do this by deleting the block with the trash button.

trashButton.png

2) Enter payment information data later when the user is already hired.

This way you avoid the error and can hire the employee normally.

Keywords

payment information, manage pending hires, missing data, on Boarding , KBA , LOD-SF-EC-PAY , Payment Information , Problem

Product

SAP SuccessFactors HCM Core 1702