2459533 - Application error on submitting leave

SAP Knowledge Base Article - Public

2459533 - Application error on submitting leave

Symptom

Application error on submitting leave

Environment

  • Successfactors - Employee Central
  • Time Off

Reproducing the Issue

1. Navigate to Employee's Time off Page

2. Select the leave type and the date -> click on Sumbit. An Application error occurs

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Cause

1. There is a custom field created in the Time Account.

2. On navigating to the employee's Time Account, the value for the field is shown as 0

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3.While exporting the Time Account(Admin Center -> Import and Export Data), it shows a value as "0.00E+00"

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4. This is a DB data issue.

Resolution

Go to the Employee's time account -> Set value of the custom field to be equal to 1 -> save

Afterwards, set it back to 0 again -> save

This will refresh the value and correclty save the value in the DB.

Keywords

Time off Application error TIMEANDLABOR_SYSTEM_ERROR , KBA , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Suite all versions