- User not able to log in
- Unable to change the or reset the user's password in onboarding.
- SAP SuccessFactors Onboarding
- Onboarding password reset
Reproducing the Issue
- In Security>user> when trying to reset a user's password the password an error message appears as below:
- The reason why the error message appears is because the user has not logged in through the Welcome letter notification and has not set their password.
- If you receive this error message you can check to see if the N1 Welcome notification has been set for the user.
- If the Welcome notification was sent you can resend this notification out again to the user to complete.
- If the Welcome notification has not be sent out check to see if the Post Hire activity has been completed.
- Password Error
- Welcome Notification
SAP SuccessFactors Onboarding all versions