SAP Knowledge Base Article - Public

2459229 - JAM Gamification expected behavior for LMS_ITEM_RATED & LMS_ITEM_SHARED Actions

Symptom

What is the expected behavior of the following LMS to JAM integrated Gamification Actions?

  • LMS_ITEM_RATED
  • LMS_ITEM_SHARED

Environment

  • SAP SuccessFactors
  • Learning Management System (LMS)
  • JAM Integrated Gamification

Resolution

LMS_ITEM_RATED:

  • Each time the same user rates the same item, the rating is updated
  • The rating is not counted more than once

LMS_ITEM_SHARED:

  • Repeated Sharing of an Item by the same user is not considered new or separate and is only counted once

See Also

KBA 2438632 - How to enable Gamification in LMS

KBA 2454032 - Unable to View Achievements on SAP JAM Profile

Keywords

SF SuccessFactors LMS Learning Management System JAM Item rate share action counts only once multiple single time LMS_ITEM_RATED LMS_ITEM_SHARED gaming gamification integrate , KBA , LOD-SF-LMS-JAM , Jam Integrations , How To

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors Learning all versions