2459104 - Workflow Logs not Recorded for Rule Type: Notification

SAP Knowledge Base Article - Public

2459104 - Workflow Logs not Recorded for Rule Type: Notification

Symptom

The Workflow Logs do not display logs of workflows triggered, if the Rule Type is Notification.

Reproducing the Issue

  1. Go to Administrator work center.
  2. Go to Workflow Rules view.
  3. Select the Gear Wheel on the Action Bar.
  4. Select Worflow Log.

Cause

As per the current functionality, SAP Hybris C4C only supports log functionality for Rule Type : Email, Field Update, Messaging and Action.

Resolution

This is current system behavior.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1702