When configuring outlook integration with interview scheduling, the following message appears:
The request failed. The remote server returned an error: (401)Unauthorized
SuccessFactors Recruiting Management (RCM) - All versions
Issue may be related to the username/password used in the service account.
The following error message happens when an unvalid user credential is being used for authentication:
"The request failed. The remote server returned an error: (401)Unauthorized"
Therefore, please review the credentials provided under "Set up Interview Scheduling Outlook Integration"
Notice the username format must be from the Account information of your outlook settings. It may be be located in the user's outlook account under File -> Office Account.
outlook integration interview scheduling , KBA , LOD-SF-RCM , Recruiting Management , How To