2458803 - Not able to drag and place Trend block in PP3 configuration

SAP Knowledge Base Article - Public

2458803 - Not able to drag and place Trend block in PP3 configuration

Symptom

Go to Admin Center> Configure People Profile, when trying to drag a "Live Profile Trend Information" block and place it into left side, the block jumps back and there's no way to place this trend block.

Environment

SuccessFactors BizX, People Profile

Reproducing the Issue

1. Go to Admin Center> Configure People Profile

2. In the right side, find the "Live Profile Trend Information" block and place it into left side, the block jumps back and there's no way to place this trend block.

(See attached video for further clarification on the symptom)

Cause

There's no element for trended “rating-records” defined in data model, those records including "sysOverallPotential, sysOverallPerformance, sysOverallObjective, sysOverallCompetency , sysOverallCustom1 and 2".

Resolution

In data model, element id for those trended “rating-records” ("sysOverallPotential, sysOverallPerformance, sysOverallObjective, sysOverallCompetency , sysOverallCustom1 and 2") should be like following:

background-element id="sysOverallPerformance"
background-element id="sysOverallObjective"
background-element id="sysOverallPotential"
background-element id="sysOverallCompetency"
background-element id="sysOverallCustom1"
background-element id="sysOverallCustom2"

You should configure definition of at least one of above elements and add it into your data model, re-import the data model via Provisioning, then check front end once again, now you should be able to drag and place the trend block.

To modify the Data Model, please kindly contact Cloud Product Support or your Parnter.

Keywords

Live Profile Trend Information, drag, trend block, people profile, PP3 , KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core 1702

Attachments

2017-04-14_18-31-19.mp4