SAP Knowledge Base Article - Public

2458801 - During Realignment Run Activation Error Message Is Displayed: New territory is not specified. Realignment run cannot be activated.

Symptom

While trying to activate a realignment run following error message is displayed: “New territory is not specified. Realignment run cannot be activated.”

Reproducing the Issue

  1. Go to the Sales work centre.
  2. Select the Realignment Run view.
  3. Select the relevant realignment run.
  4. Click the Actions button.
  5. Choose the Set to Active option.
  6. Following error message is displayed “New territory is not specified. Realignment run cannot be activated.”

Cause

No account is included in the realignment run or accounts do not qualify for it as per the territory rules maintained.

Resolution

This is the expected system behaviour.

Keywords

KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1702 ; SAP LE APPL.PLATFORM 1705