SAP Knowledge Base Article - Public

2458776 - Message Content Storage in PSM Model for SMS Campaign


When running an SMS campaign using an SMS template, you want to know where the message content is stored in the PSM model (SDK).

Reproducing the Issue

  1. Go to the Marketing workcenter.
  2. Go to the Campaign view.
  3. Open the campaign ABC with SMS channel.
  4. Navigate to the Build facet.

Here, you want to know where the Action Content text is when running a campaign sitting on the PSM.


You need to use the persisted BO: FORMATTED_TEMPLATE->TextCollection.TextContent for pulling the data. In the FORMATTED_TEMPLATE.root node use CHANNEL_TYPE_CODE = 004(Messaging) and USAGE_CODE = 004(Campaign) as a filter parameter to fetch marketing related messaging template content.


KBA , SRD-CC-FED , Feeds , How To


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