SAP Knowledge Base Article - Public

2458734 - Button "Choose File" is missing in Theme Manager

Symptom

You are trying to upload a background image file for a theme in Theme Manager as per 2409408 - How to upload an image as background on Theme Manager. However you are unable to do so because the Choose File button is missing.

Environment

BizX Platform

b1702

Chrome, IE

Reproducing the Issue

Navigate to:

  1. Admin Center
  2. Company Settings
  3. Theme Manager, and choose a theme
  4. Fine Tune
  5. Background
  6. Select radio button Upload an Image

The Choose File button is missing and therefore no image can be uploaded for the chosen theme.

missing_choose_file_button.JPG

Cause

UI defect.

Resolution

This issue has been fixed starting b1705.

For previous versions please apply this workaround:

  1. Under Fine Tune/Background select any option different than Upload an image, e.g. Select texture image or Enter URL for image.
  2. Save
  3. Refresh the page
  4. Click on Upload an image - the Choose File button should now be available.

Please create a support incident if the above workaround does not work for you.

See Also

2409408 - How to upload an image as background on Theme Manager

Keywords

theme, Theme Manager, Choose File, image, BizX, upload , KBA , LOD-SF-PLT-ADM , Admin , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core 1702