SAP Knowledge Base Article - Public

2458413 - Scroll Bar Missing for External Links in Windows App SAP Hybris Cloud for Customer

Symptom

You have created a Tile or other type of access within SAP Hybris Coud for Customer Ext App, to open an external link.

When you open this link, the VScroll and HScroll DOM elements are not seen in the Windows C4C app, but when you test the same on the IE browser, these two elements are visible.

Cause

Neither VScroll or HScroll are available within Windows "InAppBrowser". As "InAppBrowser" is provided by Microsoft, we have no control on it.

Resolution

No solution can be provided by SAP about this issue. We just can confirm that for iOS devices we do not have this issue and scroll works fine.

Keywords

KBA , SRD-CC-FED , Feeds , Product Enhancement

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711