SAP Knowledge Base Article - Public

2458261 - Unable to search users while using "Assign task Observer" under tools tab

Symptom

Unable to search user while using "Assign Task Observer" function under tools.

Environment

SuccessFactors Learning

Learning Management System

Reproducing the Issue

Please follow the below steps.

1) Navigate to users>Tools>Assign Task Observer

2) Search for the item and Add.

3) Search for the Observer and Add

4) Now try to search a user and you will not be able to search a user

Cause

Because the task has not been assigned to user.

Resolution

The "Assign Task Observer" functionality help you to assign an observer for whom a task has been assigned.

This functionalityis not used to assign task and Observer to user at the same time.

For you to find a user while using the "Assign Task Observer" under tools section, Please assign the task to user and use this functionality to assign the observer for whom the task has already been assigned.

Keywords

Assign Task Observer Task , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705