2458234 - Change Country & Language values are not available in Offer letter template

SAP Knowledge Base Article - Public

2458234 - Change Country & Language values are not available in Offer letter template

Symptom

Change Country & Language values are not available while editing Offer letter template under Manage Offer Letter Templates

country_picklistID.JPG

Environment

Recruiting Management (RCM)

Cause

Country of Residence field in candidate profile is not associated with picklist id country as well as country picklist id is not defined in piclkist file

Resolution

1. Country of Residence field should be mapped to country picklist id in candidate profile

2. country picklist id should be defined in picklist file and it should have all the countries' values in ISO country code format

Note: The country element must contain a two digit ISO code for the applicable country or an asterisk to denote all countries, such as US, DE, UK or *. The country element defines the field and background element permissions for candidates in a particular country, where the candidate’s country is determined by the country field on the Candidate Profile. For this feature to function properly, the Candidate Profile must contain a fielddefinition with the id="country" type="picklist" where the picklistid="country". The country picklist loaded into the instance must be the ISO standard country values . The system converts this behind the scenes into the twocharacter ISO country code, such as US, DE or UK. Do not tie the country field to the ISOcountry picklist; this picklist is reserved for Employee Central.

Recommendation: Add Taiwan instead of the ISO value, “Taiwan, Province of China.” This is the only exception to the general rule about using ISO values

Keywords

Offer letter template Change Country & Language country picklist ID Country of Residence ISO format , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Recruiting all versions