2458178 - Error 'Null error(s)- Your Work has not been Saved!' when Saving Candidate Profile on External career site

SAP Knowledge Base Article - Public

2458178 - Error 'Null error(s)- Your Work has not been Saved!' when Saving Candidate Profile on External career site

Symptom

Error "Your Work Has Not Been Saved!" when saving Candidate Profile on External career site.

Error on career site.png

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

Register to External Career site

Fill all mandatory fields on the Candidate Profile

Save the changes and you get below error

Candidate proifle.png

Cause

There might be other reasons also for such error. This is one of them.

Error is due to Standard field Country field definition is not correct.

'Country of Residence' field is correctly defined with id 'country' but the picklist id associated was wrong 'ISOCountryList' and missing country picklist id in the picklist file.

Resolution

Check if the standard country field defined with id "country" and associated with the picklist id 'country'. Make sure country picklist id with countries list based on ISO is imported to the instance.

Once it is corrected, you will not get "Your Work has not been Saved!' error while saving Candidate Profile on External career site.

Keywords

Your Work has not been Saved! Error while saving Candidate Profile on External Career site External Career Site , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors HCM Core 1702